Public Services Seminar - Spring semester 2023

The idea of this seminar is to give students insights into actual public service challenges. Thereby, our focus is on citizen-centered design of new services, technologies, and business models. At the kick-off session, various topics from and for Swiss network industries (as Post, SBB and Swisscom, etc.) will be introduced. For each topic, a project is supposed to be developed by student groups (preferably of two) to get a deeper knowledge in the respective topic. In the final presentation, the compiled data, information and knowledge must be shared with the fellow students.

Prof. Edy Portmann

Narek Andreasyan (contact person)

Learning Outcomes

This seminar offers students the possibility to work on interesting topics in the area of citizen-centered services-to-be; it is open for all students in the BeNeFri cooperation. Thereby, the students will be required to get a deep understanding of the topic of their choice, present project proposals at the mid-term (i.e., 20% of the grade) and final presentations (i.e., 30% of the grade) and write a final paper (i.e., 50% of the grade). The students will be split into groups of two students each group; however, individual projects are also possible. Each group (or likewise single student) will receive a clear assignment, which is feasible within the semester time.

Additional information

Schedule

Kick off Session: 21.09.23 starts @ 13:30, PER 21 A403,

Midterm Presentation: 19.10.23 starts @ 13:30, Zoom

Final Presentation: 21.12.23 starts @ 13:30, Pavillon Vert

Report Submission (extended): 31.12.23 ends @ 23.59, Ilias

The course pages: